Community Care Unit

Supports for children, youth, adults, older adults, and seniors * Integrated approach to physical, mental health, and social determinants of health * Progams focus on improving health and wellbeing and promote independence and dignity * Services include case management, psychotherapeutic counseling, supportive housing, adult day programs, assisted living services, meals on wheels, transportation, respite care, caregiver supports, friendly visiting * System navigation support and referral to other services

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• Assisted Living Services 24-hour on-site personal care and support services for older adults and adults with disabilities
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• Community Group Exercise Classes for Older Adults Community group exercise classes for older adults and people with mobility issues * aims to improve strength and balance to prevent injury and falls
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• Crisis Outreach Service for Seniors (COSS) A partnership between Woodgreen, LOFT, Reconnect, South Riverdale Commnity Health Centre and Haven Toronto * trained professionals providing crisis assessment, intervention and support * 6-8 weeks of case management and counseling support to deal with crisis * advocacy, service navigation, harm reduction, health assessments and linkages to primary care through dedicated Nurse Practitioners and behaviour support through behaviour consultants
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• Financial Empowerment Services Education, counselling and support to low-income members of the community
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• Meals on Wheels Hot or chilled western and Chinese meals delivered around 11:30am-1:15pm Mon-Fri * special diet types available * meals consist of protein, starch, soup, bread and margarine and dessert
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• Medical Escort Program Door-to-door escorts to medical appointments * volunteers meet clients at their homes, ensure that they are safe and comfortable during transit and assist with translation during appointments, where possible
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• Respite Care Temporary relief for caregivers of people with complex medical conditions
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• Social Work and Full Circle Program Team of clinical specialists provide in-person community-based case management and supportive counselling services * services can be provided for up to 6 to 9 months
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• Social Work and Full Circle Programs Team of psychogeriatric specialists provide in-person community-based case management and supportive counselling services * case management offered for an average of 6-18 months with regular assessments 
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• Toronto Seniors Helpline Services:
  • crisis de-escalation and supportive counseling by phone
  • risk and safety assessment
  • assistance with age-related cognitive, mental health and addiction crises
  • information and referral to local services and supports
  • information and referral for community support services such as adult day programs for frail seniors or those with dementias, case management, congregate dining, foot care, home help, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, transportation
  • intake for COSS (Crisis Outreach for Service)
  • intake point for Behaviour Support Outreach Teams

Services and Programs:

• Caregiver Support and Wellness Program
• Congregate Dining
• Health Promotion Clinic
• Home Maintenance
• Home Support
• Seniors Active Living Centre Toronto - 721 Broadview Ave - Seniors Active Living Centre
• Toronto - 1070 Queen St E - Seniors Active Living Centre
• Toronto - 444 Logan Ave - Seniors Active Living Centre
• Toronto - 721 Broadview Ave - Seniors Active Living Centre
• Transportation
• WoodGreen Community Services - Toronto - 840 Coxwell Ave