Mackenzie Helps Program

10 Trench St
Richmond Hill, ON
L4C 4Z3

905-883-1212 ext 7999

Call 911 in emergencies

Fax: 905-883-2293

Daily 24 hours

Last update: Nov 21, 2025: Suggest an edit

Application

Care Navigators assess patients while they are still in hospital

Eligibility / Target Population

Patients must live within service boundaries and assessed by Care Navigator to determine eligibility

Languages

English

Language Notes

Interpretation services may be requested

Area Served

Vaughan and Richmond Hill and surrounding areas

Description of Services:

A 16-week program that assists individuals to transition home when you are discharged from Mackenzie Health

offers direct care services based on the assessed requirements for each patient, which might include a personal support worker (PSW), and rehabilitation supports such as physiotherapy and occupational therapy, and caregiver support/relief as required (social worker)
Care Navigators oversee each patient's transition plan and recovery after discharge from the hospital * community support services may include transportation, meal on wheels, coordination with the patient's family physician, setting up safe and appropriate in-home care

Last Updated: Nov 21, 2025: Suggest an edit