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Neighbourhood Information Post - Toronto

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Parliament Street Public Library, 269 Gerrard St E 2nd Fl
Toronto
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416-924-2543
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Fax: 416-924-4748
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Mon-Fri 9 am-4:30 pm
Last update: Aug 6, 2026: Suggest an edit
Application
Call or visit website for information
Toronto Rent Bank: Submit an online application through the Toronto Rent Bank Portal or call the support line for assistance

Eligibility / Target Population
Low income individuals and families




Residency Requirements: Housing Trustee Services, Toronto Rent Bank and Energy Assistance Programs -- Toronto; all other services Bloor St E/Danforth Ave (north) to Lake Ontario (south), Yonge St (west) to Don River (east)

Fees
None

Languages
English ; French ; Arabic ; Bosnian ; Cantonese ; Hindi ; Lingala ; Mandarin ; Nepali ; Portuguese ; Russian ; Somali ; Spanish ; Tamil ; Twi ; Urdu

Accessibility
P_wheelchair.gif Partially Accessible

Accessibility Note
Partially Accessible - Wheelchair accessible building including main entrance and barrier free washrooms; Staff assistance necessary to access elevator

Description of Services:
Community support
  • community information and referral
  • assistance in filling out government and housing forms, call for information
  • income tax clinic
  • phone and mail registry service
  • computer, Internet and email access
  • online resource directory
  • case management
  • advocacy
  • peer-supported community events/festivals and hobby groups
  • community education
Housing Trusteeship Services
Money management services to help clients stay housed by assisting in paying rent to avoid evictions
  • financial literacy skills (budgeting, bill assistance, allowances)
  • landlord and tenant mediation
  • follow-up support and community links
Toronto Rent Bank
Grants to low-income households who are in rental arrears or need to move into more suitable housing - Neighbourhood Information Post program coordinating agency
Energy Assistance Program
Financial assistance to low income individuals and families who are in arrears for their utility bills, and have exhausted all other sources of financial support
Assistance with energy programs; funds eligible clients to reconnect, prevent disconnection or to assist in the payment of energy arrears for hydro, gas or oil service
Member agency of Toronto Drop-in Network (TDIN)
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