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Ontario One Call - Online/Telephone Service - Public Utility Locate Service
104 Cooper Dr, Suite 1
Guelph, ON
N1C 1C3
Guelph, ON
N1C 1C3
Toll-Free: Contact Centre 1-800-400-2255
Corporate Office 1-844-257-9490
Corporate Office 1-844-257-9490
Mon-Sun 24 hours
Last update: Aug 8, 2024: Suggest an edit
Application
- request a locate on website
- Homeowners can request a locate via Contact Centre phone number however contractors need to make the request online (Locate requests made online are more accurate, and help save time for those providing the locates)
- request to locate must be submitted at least 5 days before dig is planned
Eligibility / Target Population
No restrictions
Fees
None
Languages
English ; French
Accessibility Note
online/telephone service
Description of Services:
The Ontario Underground Infrastructure Notification System Act, stipulates that by law, anyone in the province of Ontario must contact Ontario One Call before they dig
- Ontario OneCall relays dig information to the buried infrastructure owners, so they can mark (locate) based on the request
- buried infrastructure owners will then deliver locates, by marking the property with paint and/or sending paperwork directly to the individual
- Online Learning Centre
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Last Updated: Aug 8, 2024: Suggest an edit